2nd Chance Employment Counselling
Employment Ontario
→GUELPH, FERGUS, RURAL WELLINGTON
What:
- Employment Resource Centre
- Job Boards
- Access to computers, internet, photocopying
- Access to training programs
- 1 to 1 Assistance
- Training incentives for businesses
Who:
Job Seekers
When:
Fergus
Monday – Friday at 8:30am–4:00pm
Guelph—Norfolk Location
Monday – Friday at 8:30am–4:00pm
Guelph—Youth Resource Centre, Stone Road Mall
Monday – Closed
Tuesday and Thursday at 9:00am–4:00pm
Wednesday at 12:00pm–6:00pm
Where:
Fergus
160 St. David Street South, Unit 104
Guelph—Norfolk location
177 Norfolk Street
Guelph—Youth Resource Centre, Stone Road Mall
435 Stone Road West, 2nd Floor
Ask For:
Guelph and Fergus locations
(519) 823-2440
2nd Chance Employment Counselling
ways2work
→GUELPH
What:
Group-based employability skills and work placement program
Who:
Youth up to the age of 30
When:
Monday – Friday at 8:30am–4:00pm
Where:
Guelph and Wellington County
Ask For:
(519) 823-2440
2nd Chance Employment Counselling
Women2Work
→GUELPH, RURAL WELLINGTON
What:
Group-based employability skills and work placement program
Who:
Women of all ages with a disability
When:
Monday – Friday at 8:30am–4:00pm
Where:
Guelph and Wellington County
Ask For:
(519) 823-2440
Cambridge Career Connections EmployNext Services
John Howard Society of Waterloo–Wellington
→CAMBRIDGE, NORTH DUMFRIES
What:
As an Employment Ontario service provider, we have free employment-related programs for job seekers, employers and educators.
For Job Seekers:
- Assists job seekers to find and keep successful employment, training and apprenticeships
- Connects job seekers to other community services and opportunities for overcoming barriers and life stabilization
- Fully equipped and accessible resource room
- Provides information and application assistance for Better Jobs Ontario funding for eligible participants
For Employers:
- Job matching and placement services
- Job boards, job fairs, and job marketing support
- Incentives and supports for employment placements
- Canada Ontario Job Grant for employee training and other training supports
- Please call for more details on any of our programs or services
Who:
All ages are welcome
When:
Office hours: Monday – Friday at 8:30am–4:30pm
Where:
Cambridge
40 Ainslie Street South
(across the street from the bus terminal)
Langs
1145 Concession Road
Ayr
Variety of community settings
Ask For:
Employment Coordinator
(519) 622-0815 ext. 223
ccc@jhsww.ca
Canadian Council on Rehabilitation and Work (CCRW)
Employment Services
→CAMBRIDGE, GUELPH, KITCHENER
What:
CCRW is here to support you every step of the way with our comprehensive Employment Services. We believe that everyone deserves equal opportunities, and we are dedicated to helping individuals with disabilities thrive in their professional lives.
Our Employment Services serve 3 main purposes:
- To support job seekers (across Canada) with all types of disability who wish to find meaningful employment
- To support businesses that want to hire employees who are persons with disabilities
- To share our resources, experiences, and skills to make employment opportunities more accessible for every candidate
Who:
Persons 18+ with self-disclosed disabilities who are looking for work
When:
Monday – Friday at 8:30am–4:30pm
Where:
Kitchener—127 Victoria Street South
Guelph and Cambridge
Contact us for full site information
Ask For:
Alf Garcia
Employment Coach
(519) 342-1936
Melissa Silva
Stakeholder Engagement Coordinator
(519) 342-3509
Conestoga Community Career Centre
Integrated Employment Services, Employment Ontario, EmployNext
→ELMIRA, KITCHENER, NEW HAMBURG, RURAL WELLINGTON, WATERLOO, WELLESLEY, WILMOT
What:
As part of Conestoga’s Talent Hub, the Community Career Centre provides employment services to community members for job search, career planning support, and training opportunities. Our experienced staff can open doors to help find the right fit for employment and training in line with the current labour market’s demands.
Services Include:
- Individualized Job Search and Resume Assistance
- Career Planning and Advisement
- Connections to employers
- Access to our Resource Centre and Virtual Job Board (MyCareer)
- Referrals for Workplace Certifications relevant to today’s labour market
- Better Jobs Ontario Funding Information and Application Support
- Financial Incentives may be available for eligible employers and Job Seekers
- Internationally Trained Immigrant Advisement & Credential Assessment
- Post-Secondary Education Program Information/Registration
- Trade/Apprenticeship financial incentives Information
Who:
Job seekers and Employers looking to hire or access the Canada Ontario Job Grant
When:
Monday – Friday at 8:30am–4:30pm*
The Community Career Centre at Conestoga College is closing permanently effective March 31, 2026
* Please contact us in advance to schedule an appointment.
Where:
Kitchener
Doon Campus Welcome Centre
299 Doon Valley Drive
Waterloo
332 Marsland Drive, 2nd floor
New Hamburg, Elmira, Wilmot and Wellesley contact us for details and to schedule an appointment
Ask For:
For information or to access the Community Career Centre, contact staff at (519) 885-0300 ext. 5226 or waterloocareercentre@conestogac.on.ca
For information other Talent Hub Employer or Student employment services at Conestoga, contact Talenthub@conestogac.on.ca
Appointments are available virtually and in person. Please inquire about appointment availability
Kinbridge Community Association
Newcomer Employment Outreach
→CAMBRIDGE
What:
- Resume support
- Interview coaching
- Group workshops and training
- Referrals to other services
- Referrals to employers (not guaranteed)
Who:
Age 15+
Primarily residing in Cambridge, but open to participants from Kitchener-Waterloo as well.
Immigration Status Requirement:
Permanent residents, protected persons, government-assisted refugees, refugee, claimants with approval/accepted cases and MOME2023 status holders
When:
Monday – Friday at 9:00am–4:00pm
Where:
Cambridge—200 Christopher Drive (and online)
Ask For:
Abdifatah Musse—Program Manager
(519) 496-1423
Intake/referral form: forms.office.com/r/fv1mzkRadF
KW Habilitation
Community and Employment Supports
→KITCHENER
What:
Job readiness education and training for adults who are interested in working toward competitive employment (minimum wage or better)
- Workplace literacy
- Workplace numeracy
- Soft skills development (social and interpersonal)
- Experiential learning opportunities in authentic work and community settings
- Education may include bus training and on-site job coaching
Out and About Waterloo Region
The aim of Out and About WR is to connect you to your neighbourhood, to the things that are important to you in your local community. This includes recreation and leisure activities, learning opportunities, and volunteerism
Who:
Adults (18+ years)
When:
Contact us for more information
Where:
Kitchener—99 Ottawa Street South
Ask For:
Amy Haynes—Supervisor, Community and Employment Supports
(519) 744-6307 ext. 1213
KW Habilitation
KW Career Compass
→KITCHENER
What:
We assist Job Seekers to find meaningful work by matching interests, skills, and career goals. This individual approach helps job seekers find the perfect employment fit!
- Create an Employment Plan: Individualized supports to plan for all the steps in reaching employment goals
- Job Readiness Coaching and Courses: Career exploration, workshops, resume building, bus training and interview preparation
- Experiential Learning Opportunities: Authentic work and community settings to help identify individual interests and skill levels
- Job Development: Personalized plans to help match individuals with jobs that align with their skills and goals
- Job Coaches: On the job training and ongoing job retention and maintenance supports
Who:
Adults (18+ years) with barriers to employment
When:
Contact us for more information
Where:
Kitchener—99 Ottawa Street South
Ask For:
Stacey Mitchell—Manager, Community and Employment Supports
(519) 744-6307 ext. 1252
KW Habilitation
LEG Up!
→KITCHENER
What:
Learning, Experience, Goals!
A learning and skill building program that provides small group learning and training geared towards adults seeking to enhance their skills for employment, volunteerism and independent living.
Who:
Adults 18+ with developmental disabilities
When:
Sessions are offered throughout the year
Visit www.kwhab.ca/services/leg-up/ for registration information
Where:
Kitchener—109 Ottawa Street South, Unit D
Ask For:
Annita Boer, Marc Seymour or Michelle Ennis—LEG Up! Instructors
(519) 208-2225
legup@kwhab.ca
KW Habilitation
YEP (Youth Exploring Possibilities)
→KITCHENER
What:
Programs offered:
YEP (Youth Exploring Possibilities) is open to youth with developmental disabilities between the ages of 13 and 25. This is an opportunity for youth to stay connected with their peers – year-round!
Activities are planned with all ages in mind, and when required, smaller groups are created to consider bringing youth who are closer in age together.
- YEP Social: focused on social activities like baking, exploring the community on the GRT, and other things based on suggestions from past participants. Offered throughout the year on evenings, weekends, PD Days and March Break.
- YEP Skills: 6-week-long courses where learning focuses on skill building in a variety of areas, based on feedback from youth. Offered throughout the year.
- YEP Summer: for 9 weeks in July and August. Activities are held on weekdays and include community recreational activities, work readiness skills, fitness, and much more.
Who:
YEP Skills and YEP Social are open to youth with developmental disabilities between the ages of 13 and 25
YEP Summer is open to youth with developmental disabilities between the ages of 13 and 21
When:
Offered throughout the year on evenings, weekends, PD Days, and March Break
See the “what” section above for program schedules
Where:
Kitchener—99 Ottawa Street South
Ask For:
Amy Haynes—Supervisor, Community Supports
(519) 744-6307 ext. 1213
Starling Community Services (Lutherwood)
Employment Services
→CAMBRIDGE, GUELPH, KITCHENER
What:
- Job search assistance, career exploration workshops and 1 to 1 support
- Labour market information
- Coaching, networking and mentorship opportunities
- Connections to employers
- Better Jobs Ontario funding information and applications
- Apprenticeship information and support
- Job boards and job search resources
- Free access to fax, photocopier, computers and phones
Who:
Services are available to anyone of legal working age, living in Ontario and eligible to work in Canada seeking support with employment and/or training (Under 18 must be legally excused from attending school)
When:
Monday – Friday at 8:30am–4:30pm
Where:
Cambridge—35 Dickson Street
Guelph—89 Wyndham Street North
Kitchener—165 King Street East
Ask For:
Speak to our resource centre staff to determine the employment services program that would best meet your needs
Cambridge—(519) 623-9380
Guelph—(519) 822-4141
Kitchener—(519) 743-2460
Starling Community Services (Lutherwood)
Getting Ahead in the Workplace
→CAMBRIDGE, KITCHENER, WATERLOO
What:
- Youth-specific employment skill building program including 1 to 1 support, group workshops, and paid placement components
- Workshops build both employment skills (ex. Resumes, cover letters, interviews, etc.) and personal wellbeing skills (ex. Personal finances, conflict resolution, professionalism, etc.)
- Ideal for youth who need some extra time and assistance to break into the workforce
Who:
15–30 years of age (inclusive)
When:
Monday – Friday at 8:30am–4:30pm
Where:
Kitchener—165 King Street East
Ask For:
Speak to our resource centre staff to determine the employment services program that would best meet your needs
Cambridge—(519) 623-9380
Kitchener—(519) 743-2460
Starling Community Services (Lutherwood)
Newcomer Career Support & Navigation
→GUELPH, RURAL WELLINGTON
What:
- Job Search Workshops for Newcomers, in person and online
- Mentorship for internationally trained professionals to connect with volunteer mentors in their field
- Information for immigrants about their occupational field in Canada, targeted resumes and cover letters, self-marketing, benefits of networking and other job search tips
- Assistance to navigate the complex systems involved in accessing further education, training, apprenticeship and employment
- Help determining eligibility and applying for credential evaluation
- Support for Tigrinya and Amharic speakers to access employment services and navigate job search for finding and maintaining employment
- Help for newcomer youth (15-30) to find local job opportunities and navigate the job search process through Job Search Workshops, coaching and developing connections with potential employers
- Services available in multiple languages: English, French, Spanish, Portuguese, Pashto, Urdu, Tigrinya, Amharic, Tagalog and Ukrainian
Who:
Newcomers (Permanent Residents, Convention Refugees, Protected Persons) living in Guelph and Wellington County
When:
Monday – Friday at 8:30am–4:30pm
Where:
Guelph—89 Wyndham Street North, 3rd Floor
Ask For:
Speak to our Resource Centre staff to determine the employment services program that would best meet your needs.
Guelph—(519) 822-4141
March of Dimes Canada – SkillingUp Program
Newcomer Employment Outreach
→Virtual
What:
- Free, self-paced digital skills training program
- Focus and enhancing digital skills and employability for people with disabilities or employment barriers
Key Features:
- Learn digital skills
- Help with assistive technology and accessibility feature
- Earn Microsoft certifications
- Build confidence for tech-enabled workforce participation
- Offers learning pathways from beginner to advanced levels
- Includes job development support and virtual mentorships
- No diagnosis disclosure is required
Who:
Open to all ages*
* depending on program offering
When:
Days of the week and times: Virtual program – everyday
Monday – Friday at 9:00am–4:00pm
Where:
Online
Ask For:
Jennifer Zabluda—Program Coordinator
skillingup@marchofdimes.ca
Region of Waterloo
Employment Ontario (EO) Programs
→CAMBRIDGE, KITCHENER, WATERLOO
What:
- Employment Ontario Service Provider
- Help with resumes, interviews, job searching and accessing training
- 1 to 1 support from an Employment Facilitator
- Access to Job Development Services
Who:
All services are open to adults
When:
Employment Services
Monday – Friday at 8:30am to 4:30pm
Available in person, in the community, online and by phone
Resources are also available on our website at www.regionofwaterloo.ca/en/living-here/employment-support.aspx
Where:
Cambridge—150 Main Street
Kitchener—20 Weber Street
Waterloo—99 Regina Street South
Ask For:
Contact Person—Robert Milmine
(519) 883-2101 ext. 5656